Terms of service

CloudOp Nutrition — Terms Of Use

Last Updated: January 1, 2026

These Terms of Use (“Terms”) constitute a legally binding agreement between you (“you,” “User,” “Customer”) and CloudOp Nutrition, LLC (“CloudOp Nutrition,” “we,” “us,” “our”). By accessing or using any CloudOp Nutrition website, mobile application, or other online/offline service (collectively, “Services”), or by placing an order, creating an account, or subscribing, you agree to be bound by these Terms and our Privacy Policy. If you do not agree — do not use the Services.

IMPORTANT: This Agreement contains an arbitration provision and class-action waiver. Please read carefully.

1. Who We Are — Scope of the Agreement

• These Terms apply to all CloudOp Nutrition Services: all websites (including subdomains), mobile apps, e-commerce storefronts, content (articles, videos, blogs), promotions, subscriptions, and any other services provided by CloudOp Nutrition.
• If you are accessing the Services on behalf of a company or other legal entity, you represent you have authority to bind that entity.
  
  

2. Eligibility & User Representations

• The Services are offered only to individuals at least 18 years old and legally capable of entering into a binding agreement under applicable law.
• By using the Services you represent and warrant that: (a) you meet the age and legal capacity requirements; (b) any information you provide (account info, payment info, etc.) is accurate, current, and complete; and (c) you will maintain and promptly update such information.
• If you do not meet these requirements — you must not use the Services or place orders for Products.
  
  

3. Geographic & Legal Restrictions

• CloudOp Nutrition may restrict access to the Services to certain regions or countries. Products and Services may be subject to restrictions depending on local laws and regulations regarding dietary supplements.
• If you access or order from outside permitted jurisdictions, you do so solely at your own risk and are responsible for compliance with all local laws.
  
  

4. Accounts, Subscriptions & User Responsibilities

• To place orders or participate in recurring/subscription services, you may be required to create an account. You are responsible for safeguarding your account credentials, and all activity under your account.
• You must notify us immediately if you suspect any unauthorized use of your account.
• We reserve the right to suspend or terminate any account or subscription, or to cancel orders, at our discretion (e.g. suspected fraud, abuse, violation of Terms).
• Unless otherwise specified, only one account per individual is permitted.
  
  

5. Orders, Pricing, Payment, and Promotions

• All prices are in the currency displayed on the site; taxes, shipping, import duties, or additional fees may apply and are your responsibility unless otherwise stated.
• CloudOp Nutrition reserves the right to modify prices, fees, promotions, discount codes or offers at any time and without prior notice.
• When you place an order, you are making an offer to purchase under these Terms. We may accept or reject orders at our discretion. A binding contract exists only once we accept your order.
• Promotions, discount codes, bundles or special offers may carry additional terms; if there is any conflict between promotional terms and these Terms, the promotional terms govern.
• Payment methods must be valid and authorized. You represent that you are authorized to use the payment method provided.
  
  

6. Shipping, Delivery, Title & Risk, Returns & Refunds

• Shipping times are estimates only. CloudOp Nutrition is not liable for delays caused by carriers, customs, force majeure events, or other external factors.
• Risk of loss and title to Products passes to you upon delivery (or dispatch, depending on shipping terms).
• Return, refund, and exchange eligibility is governed by our separate Shipping & Returns Policy. Used, opened, or otherwise consumable products may be non-returnable due to hygiene and safety reasons.
• Subscription orders are subject to separate Subscription Terms in addition to these Terms.
  
  

7. Health, Safety & Product Use Disclaimer

• CloudOp Nutrition offers dietary supplements. Nothing on our site, labels, or marketing materials is intended to diagnose, treat, cure, or prevent any disease.
• Statements, descriptions, or claims about products have not necessarily been evaluated by the U.S. Food and Drug Administration (FDA) or other regulatory agencies.
• You should consult a licensed physician or qualified health professional before using any product — especially if pregnant, nursing, under medical treatment, or with pre-existing medical conditions.
• Use products only as directed. Mixing products, deviating from recommended dosages, or combining with other substances is at your own risk. CloudOp Nutrition is not liable for misuse, adverse reactions, or health consequences arising from improper use.
  
  

8. Intellectual Property Rights & Content License

• All content available through the Services — including but not limited to brand names, logos, trademarks, images, product descriptions, text content, videos, website/app design, and other materials — is owned or licensed by CloudOp Nutrition.
• You may view, download, or print content solely for your personal, non-commercial use, provided you retain all proprietary notices. Any other use (copying, distribution, modification, derivative works, republication, public display) is prohibited without our prior written consent.
• If you submit content (e.g., reviews, comments, images), you grant CloudOp Nutrition a perpetual, irrevocable, worldwide, royalty-free, non-exclusive license to use, copy, reproduce, adapt, publish, translate, distribute and display such content in any format or medium for marketing, advertising, or other lawful business purposes.
  
  

9. Acceptable Use & Prohibited Conduct

You agree not to use the Services to:

• Engage in unlawful, fraudulent, or harmful activities.
• Attempt unauthorized access to our systems, accounts, or data.
• Upload or transmit viruses, malware, or malicious code.
• Use bots, scrapers, or automated tools to harvest data or content.
• Infringe or violate our or third parties’ intellectual property or privacy rights.
• Misrepresent identity, affiliations, or intentions.
• Interfere with or disrupt the integrity or performance of the Services.

We reserve the right to suspend or terminate access, cancel orders, and take appropriate action if you violate these provisions.

10. Third-Party Services and Links

• The Services may contain links to third-party websites, tools, or content not owned or controlled by CloudOp Nutrition. We do not endorse or assume responsibility for any third-party materials, practices, or content.
• If you choose to access third-party services, you do so at your own risk; CloudOp Nutrition has no liability for third-party actions or content.
  
  

11. Disclaimer of Warranties; “AS IS / AS AVAILABLE”

• The Services, Products, and all content are provided “AS IS” and “AS AVAILABLE,” without warranties of any kind, express or implied.
• To the fullest extent permitted by law, we disclaim all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, performance, reliability, or suitability for you.
• We do not warrant that the Services will be uninterrupted, secure, error-free, or that defects will be corrected.
  
  

12. Limitation of Liability

• To the maximum extent permitted by law, CloudOp Nutrition and its affiliates, officers, directors, employees, agents, and licensors will not be liable for any indirect, incidental, special, punitive, or consequential damages — including lost profits, lost data, personal injury, or other losses — arising out of or related to your use of Services or Products.
• Your sole and exclusive remedy for dissatisfaction or liability is to discontinue use of the Services and, if eligible, return the Product as per Return & Refund Policy.
  
  

13. Indemnification

You agree to indemnify, defend, and hold harmless CloudOp Nutrition and its officers, directors, employees, affiliates, agents, licensors — against all claims, liabilities, damages, losses, costs or expenses (including reasonable attorney fees) arising out of or relating to:

• your use or misuse of Services or Products;
• your violation of these Terms;
• your violation of any rights of a third party;
• your negligent or willful misconduct.
  
  

14. Modifications to Terms & Services

• CloudOp Nutrition reserves the right to modify, amend, or replace these Terms at any time, at our sole discretion.
• The “Last Updated” date at the top will reflect such changes.
• Your continued use of the Services after changes are posted constitutes acceptance of the modified Terms.
• New features (e.g. new website sections, apps, subscription offerings) will also be subject to the revised Terms.
  
  

15. Arbitration; Dispute Resolution; Governing Law & Venue

• Any claim, dispute, or controversy (whether in contract, tort, statute, or otherwise) arising out of or relating to these Terms or the Services shall be resolved exclusively by binding arbitration.
• You and CloudOp Nutrition each waive any right to a trial by jury or to participate in a class or representative action.
• Judgment upon the arbitration award may be entered in any court of competent jurisdiction.
• Unless otherwise required by law, the arbitration will take place in Travis County, Texas and be governed by Texas law.
• You also waive any objection to venue or jurisdiction in such courts.
  
  

16. Mobile Communications / SMS Opt-In

• By opting into CloudOp Nutrition’s mobile messaging service (e.g., SMS or MMS), you consent to receive recurring promotional and transactional messages at the mobile phone number you provide.
• Message frequency may vary; message and data rates may apply per your carrier.
• You may opt out at any time by replying “STOP” to any message or contacting support.
• Consent is not required to make a purchase.
  
  

17. Severability & Waiver

• If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal or unenforceable, the remaining provisions will remain in full force and effect.
• No waiver by us of any right or provision will be effective unless explicit and in writing. Our failure to exercise any right does not constitute a waiver of that right.
  
  

18. Integration; Entire Agreement

These Terms, together with our Privacy Policy, Return & Refund Policy, Subscription Terms (if applicable), and any other applicable policy or document, constitute the entire agreement between you and CloudOp Nutrition regarding the Services, and supersede any prior or contemporaneous communications, representations, or agreements — whether oral or written.

19. Notices; Contact Information

• All notices or communications required or permitted under these Terms shall be sent to: CloudOp Nutrition, LLC 5900 Balcones Drive #25020; Austin, TX 78731
• Email: support@cloudopnutrition.com
• We may change our contact details by posting an updated address or email on our website; it is your responsibility to check periodically.
  
  

20. Additional Policies

• Privacy Policy — how we collect, use, store, and protect your personal data.
• Return & Refund Policy — details, timeframes, and conditions for returns/refunds.
• Shipping Policy — shipping carriers, times, fees, international shipping, risk of loss.
• Subscription Terms (if applicable) — specific terms for subscription/auto-ship services.
• Supplement / Use Disclaimer — statements about health, FDA, recommended use, contraindications.
  
  

21. Your Acknowledgments & Consent

• By using the Services, placing an order, subscribing, or creating an account, you acknowledge and agree that:
• you have read, understood and agree to be bound by these Terms,
• you are at least 18 years old and legally capable,
• you are responsible for compliance with applicable laws where you live,
• you use CloudOp Nutrition Products at your own risk, and
• you consent to arbitration of disputes under the terms above.